The Operator’s

Dictionary

An indispensable guide to terms, ideas, and phrases — annotated with notes, nuance, and nit-picking from the Permanent Equity Ops Desk.

A accountability | authority | automation | autonomy
B bad behavior | bad manager | bad news | “Be a helper.” | beer money | boundaries | bureaucracy
C career | choke point | communicate | compensation | competitive advantages | conscious weakness | control | core values | creative destruction | culture | curiosity
D decision-making | define the playing field | delegate | dispensable | drink from the same straw
E efficiency | ego | expectations | extroverted
F failure points | feedback | flexibility | founder | frameworks
G golden rule | good manager
H healthy disagreement | honesty
I “I don’t know yet.” | “I have a question…” | “I’ll just do it myself.” | imposter syndrome | incentive alignment | incentives | individual contributor | innovation | introverted
J job
K kpis
L leader | long-term
M management | managing managers | mentorship | micromanagement | middle managers | mission and values statement
O one-one-ones | operator | overcommunicate
P people management philosophy | policy | predictability | principal | priorities | process
R relationship | road map
S slower, messier & worse | stakeholders | strategy | stupid questions subconscious gifts | success
T tough conversations | tradeoffs | transparency | trust
W work cadence
Angle DownA line styled icon from Orion Icon Library.
accountability.png
authority values.png
automation.png
autonomy-term.png
bad behavior.png
bad manager (1).png
bad news.png
be a helper (1).png
bureaucracy.png
boundaries (1).png
bureaucracy (1).png
career.png
choke point (1).png
communicate.png
compensation (1).png
competitive advantages.png
conscious weakness.png
control.png
core values.png
creative destruction (1).png
culture.png
curiosity.png
decision-making.png
define the playing field (1).png
delegate (1).png
dispensable (2).png
drink from the same straw (1).png
efficiency (1).png
ego (2).png
expectations (3).png
extroverted (1).png
failure points (1).png
feedback (2).png
flexibility (1).png
founder (1).png
frameworks (2).png
golden rule (1).png
good manager (1).png
healthy disagreement (2).png
honesty (2).png
I don't know yet. (3).png
i have a question (3).png
i'll do it myself (1).png
imposter syndrome (1).png
incentive alignment (1).png
incentives (1).png
individual contributor (1).png
innovation (1).png
introverted (1).png
job (1).png
kpis (1).png
leader (1).png
long-term (2).png
management (2).png
managing managers (2).png
I don't know yet. (4).png
micromanagement (2).png
middle managers (1).png
mission and values statement (1).png
one-on-ones (1).png
operator (1).png
overcommunicate (1).png
people management philosophy (1).png
policy (1).png
predictability (1).png
principal (1).png
priorities (1).png
process (2).png
relationship (1).png
road map (3).png
slower messier worse (1).png
stakeholders (1).png
strategy (1).png
stupid questions (1).png
subconscious gifts (2).png
success (1).png
tough conversations (1).png
Tradeoffs (1).png
transparency (1).png
Trust (1).png
work cadence (1).png